Frequently Asked Questions
What is file conversion?
File conversion is the process of changing a file from one format to another, such as converting a PNG image to a JPG.
Is file conversion safe on That File Converter?
Yes, all conversions happen in your browser. Your files are never uploaded or stored on our servers.
What image formats can I convert?
You can convert PNG, JPG, WEBP, GIF, TIFF, ICO, BMP, AVIF, HEIC, HEIF, PSD, XCF, PPM, SVG, and PDF (output only).
Can I convert multiple files at once?
Currently, you can convert one file at a time. Batch conversion may be added in the future.
Are there any file size limits?
Most browsers support files up to 100MB, but performance may decrease with very large files.
Will my image quality be preserved?
We use high-quality conversion settings, but converting between lossy formats (like JPG) may reduce quality.
Can I convert images with transparency?
Yes, formats like PNG and WEBP support transparency. JPG does not, so transparent areas will become white.
How do I convert an image to PDF?
Upload your image, select PDF as the output format, and click Go. Your image will be embedded in a PDF file.
Can I convert a PDF to an image?
Currently, PDF is only supported as an output format, not as input.
What is the difference between lossy and lossless formats?
Lossy formats (like JPG) compress files by removing some data, while lossless formats (like PNG) keep all original data.
Can I convert animated GIFs?
You can convert GIFs, but only the first frame will be used for non-GIF outputs.
Is there a limit to how many files I can convert?
No, you can convert as many files as you like, one at a time.
Do I need to install any software?
No installation is required. Everything works directly in your browser.
Can I use That File Converter on mobile devices?
Yes, the site is mobile-friendly and works on most smartphones and tablets.
Are my files private?
Yes, your files never leave your device and are not uploaded or stored anywhere.
What happens to my files after conversion?
Converted files are available for download immediately and are not stored on our servers.
Can I convert RAW camera files?
RAW formats are not currently supported. Please use dedicated photo editing software for RAW files.
Why did my conversion fail?
Some files may be corrupted or use unsupported features. Try another file or a different format.
Can I convert files larger than 100MB?
Large files may not work reliably in the browser. For very large files, use desktop software.
Who can I contact for support?
Use the Contact page to reach out for help or suggestions.